If you see anything that concerns you please email us at email@example.com as we may be able to clarify the need for it or work with you to alter it.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.childdiary.net.
“Application” refers to the Company’s application, which can be access at www.app.childdiary.net.
“Service” refers to the Company’s services accessed via the Application, in which users can read articles related to early years education, document children’s daily routines, plan children’s learning and share information privately with families.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, name, phone number, childcare provider name, address, VAT/Fiscal number number (when signing up for a paid plan) which you submit to us through the registration process at the Site or while setting up payment information.
- Information collected via Technology
To use the Site, you do not need to submit further Personal Information. To use the Application you need to provide the information listed under “Information we collect > Personal Information”.
- Pages you visited
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
- Information you provide us by requesting a contact from our team
- Information you provide to us by registering for an Application account
How We Store And Protect Information
The Application and its resources is hosted by Microsoft’s Azure (https://azure.microsoft.com) data-centers in Europe. Microsoft is an EU’s Article 29 Working Party approved company. Europe’s privacy regulators have said, in effect, that personal data stored in Microsoft’s enterprise cloud is subject to Europe’s rigorous privacy standards no matter where that data is located.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.
We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.
ChildDiary takes all reasonable precautions to protect your data. Because internet transmissions cannot be guaranteed to be 100% secure, you acknowledge and agree to assume these risks.
The content you enter into the Application belongs to the you, we only store the information privately and securely for you.
How We Use And Share Information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.
Under the GDPR, data controllers (i.e. businesses using personal data, in this case) should not retain personal data for any longer than necessary.
Data collected by Us
An account is deemed as inactive when no activity occurs during 12 months. The owners of inactive accounts will be contacted by email so they can inform us whether they still want their accounts to remain active. If the owner does not reply we will retry 2 more times, during a period of 6 months. Afterwards the accounts are automatically deleted.
Data collected by You
If you are the responsible for the childcare provider, as part of your data retention policy you will need to define and inform parents for how long you will keep the data you collect.
We will provide you tools to archive and delete children’s data you collect.
Cancelling Your Account
When your ChildDiary account terminates (for whatever reason), the information associated with it may no longer be accessible to you. There may continue to be residual copies of such Content due to ongoing data back-up and archiving.
If you choose to close your account, we will endeavor to provide you with a way to remove your Content from the Application if you request this.
All information and Content that Users provide will only be used in connection with the operation of the Application or Website, to communicate with Users in relation to the Application, to comply with any legal obligations or in relation to any proposed purchase of ChildDiary or its business.
Users may request at any time to see the personal information that ChildDiary holds on its behalf or to correct or update any personal information (to the extent that Users are unable to do so on the Site or the Application). Please email us at firstname.lastname@example.org.
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